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Customer service information
If you experience any technical difficulties with your Star printer, please refer to Appendix A
How to deal with printing problems. This chapter describes easy methods to diagnose and
resolve some of the problems which you may encounter.
For further technical support, you should first contact your Authorized Star Dealer. If you
require additional support, Star Micronics offers a wide variety of technical support services.
Please use one of the telephone numbers listed below, depending on the country in which your
Star printer was purchased.
Star Micronics Technical Hotline:
Hong Kong: 852-2795-2335
Australia: 61-2-748-4300
New Zealand: 64-9-570-1470
Star Micronics Bulletin Board Service:
Australia and New Zealand: 61-2-748-2960
Customer response
Star Micronics Co., Ltd. invites your suggestions and comments on your printer and this man-
ual. Please address your correspondence to Attn: Product Manager
Worldwide Headquarters
STAR MICRONICS CO., LTD.
536 Nanatsushinya, Shimizu,
Shizuoka, 424, Japan
Australian Market
STAR MICRONICS PTY. LTD.
Unit A/107-115 Asquith Street,
Silverwater, NSW 2141
Australia
New Zealand Market
STAR MICRONICS (N.Z.) LTD.
64 Lunn Ave. Mount Wellington
P.O. Box 6255, Wellesley St.,
Auckland, New Zealand.
Asian Market
STAR MICRONICS ASIA LTD.
18/F Tower 2, Enterprise Square
9 Sheung Yuet Road, Kowloon Bay, HONG
KONG