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6.6 Error Messages
It is possible to determine the type of error occurring by observing the printing results and which LED
lights up.
a) Recoverable errors
The printer goes off line when these errors occur.
To resume operation, remove the cause of the error, then press the RESUME button.
b) Unrecoverable errors
The printer goes off line when these errors occur.
Operation of the printer will be resumed by pressing the resume button after the cause of the unre-
coverable error is removed.
1
Paper Jam, Case 1: Removing paper from inside the presenter.
(Procedure)
1) If there is a paper jam at the Open/Close plate, lower
the Open/Close plate if it is in the up position. (If it is
in the down position, leave it down.)
2) Remove the jammed paper from the space below the
presenter unit.
Note) When lowering the Open/Close plate, be careful
not to bend the PET film unit.
Error Cause
LED
ERR HU PE
Head up error The head is raised. On
Paper-out error No paper is inserted. On
Label size error The paper size differs from the measured size. On
Error Cause
LED
ERR HU PE
Command error There is an error in the command. On
Cutting error The paper is not cut properly. On On
Transmission error *1 There is an abnormality in the received data. On On
Paper jam error *2 The paper is not fed up to the sensor. On On On
*1 Valid only with the serial interface
*2 If the paper is jamed inside the presenter