Troubleshooting
The home wireless network connection is
not working
If a home wireless network connection is not working as
expected:
■� Be sure that the wireless light on the computer is on. If the
light is off, press the wireless button to turn it on.
■� Be sure that the computer wireless antennae are free from
obstructions.
■� Be sure that the cable or DSL modem and its power cord are
properly connected, and the lights are on.
■� Be sure that the wireless router (access point) is properly
connected to its power adapter and the cable modem, and the
lights are on.
■� Disconnect and then reconnect all cables, and turn the power
off and then back on.
✎
For information on setting up a home wireless network
connection, refer to
http://www.hp.com/go/techcenter/wireless
(English only).
3–8� Getting Started