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Troubleshooting
Help and Support Center
If the preceding questions and solutions did not address your
problem, access the Help and Support Center by selecting Start >
Help and Support. In addition to providing information about
your operating system, the Help and Support Center provides
■� Information about the computer, such as model and serial
number, installed software, hardware components, and
specifications.
■� Answers to questions about using the computer.
■� Product information to help you learn to use the computer
and operating system features.
■� Updates for the operating system, device drivers, and
software provided on the computer.
■� Checkups for computer functionality.
■� Automated and interactive troubleshooting, repair solutions,
and system recovery procedures.
■� Links to community forums of IT experts.
Getting Started� 3–9