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LS 3603 Product Reference Guide
Factory Service
If you have a problem, contact the Symbol Support Center at the telephone
number on page 1-15.
Before calling, have the model number and several of your bar code symbols
at hand.
Call the Support Center from a phone near the scanning equipment so that the
service person can try to talk you through your problem. If the equipment is
found to be working properly and the problem is symbol readability, Support
will request samples of your bar codes for analysis at our plant.
If your problem cannot be solved over the phone, you may need to return your
equipment for servicing. If that is necessary, you will be given specific
directions.
Note: Symbol Technologies is not responsible for any
damages incurred during shipment if the approved
shipping container is not used. Shipping the units
improperly can possibly void the warranty. If the
original shipping container was not kept, contact
Symbol to have another sent to you.