3-2
LS 9208 Product Reference Guide
Troubleshooting
Problem Possible Causes Possible Solutions
The omni-line scan pattern
does not display when you
follow the directions for
installing the interface cable on
1-3
No power to the scanner. Ensure the host has power, and is on.
If the scanner uses a separate power
supply, ensure it’s connected to a
working AC outlet.
Interface cable is not
properly connected.
Check for loose cable connections.
Scan line(s) display, but bar
code cannot be read.
Scanner is not
programmed to read the
bar code type.
Ensure scanner is programmed to
read the bar code type you are
scanning.
Bar code is damaged. Try scanning other bar codes of the
same bar code type.
Bar code is too far from
scanner.
Move the bar code closer to the
scanner.
Triggered scanning is
being used incorrectly.
Press the trigger to activate
decoding. Follow directions on page
2-2.
The host has disabled
scanning or overridden
parameter settings.
See the technical person in charge of
scanning.
Bar code is decoded, but not
transmitted to the host.
Scanner is not
programmed for the
correct host type.
Scan the appropriate host type bar
code.
Scanned data is incorrectly
displayed on the host.
Scanner is not
programmed to work with
the host. Check scanner
host type parameters or
editing options.
• Ensure proper host is selected.
• For RS-232, ensure the scanner’s
communication parameters match
the host’s settings.
• For keyboard wedge, ensure
scanner is programmed with the
correct country code and that the
CAPS LOCK key is off.
• Ensure editing options (e.g.,
UPCE-to-UPCA Conversion) are
properly programmed.