Tally Genicom 9025 Printer User Manual


 
S
OLVING
P
ROBLEMS
7.19
7
Loose toner
Clean the inside of the printer.
Check the paper type and quality. See “Paper Specifications”
on page F.3.
Install a new toner cartridge. See “Installing the Toner
Cartridge” on page 2.4.
If the problem persists, the printer may require repair.
Contact a service representative.
Character Voids
Character voids are white areas within the parts of characters
that should be solid black:
If you are using transparencies, try another type of
transparency. Because of the composition of the
transparency, some character voids are normal.
You may be printing on the wrong surface on the paper.
Remove the paper and turn it around.
The paper may not meet paper specifications. See “Paper
Specifications” on page F.3.
Horizontal stripes
If horizontally aligned black streaks or smears appear:
The toner cartridge may be installed improperly. Remove the
cartridge and reinsert.
The toner cartridge may be defective. Install a new toner
cartridge. See “Installing the Toner Cartridge” on page 2.4.
If the problem persists, the printer may require repair.
Contact a service representative.
Problem Solution
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