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First attempt a repair using the forgoing table,
Then, if necessary, contact the dealer that sold
you the printer.
Eltron International also offers a variety of in-
formation and user support services, as fol-
lows:
• Internet:
http://www.eltron.com
ftp://ftp.eltron.com
e-mail:
Label Printers: techsup@eltron.com
Card Printers: privsup@eltron.com
Europe: eurosup@eltron.com
Singapore: asiasup@eltron.com
Latin America: latinsup@eltron.com
• BBS: +1 (805) 579-3445
The BBS supports data rates up to 28.8 BPS
with No Parity, 8 data bits, and 1 stop bit
(n,8,1). Communications software should
have an ANSI Terminal Mode (not MS Win-
dows Terminal) such as Q-Modem.
• CompuServe e-mail: 102251,1164
• Customer Service: +1 (800) 344-4003
For the name of a dealer in your area.
• Technical Support FAX:
U.S.A.: +1 (805) 579-1808
Asia: +65 73 38 206
Europe: +44 (0) 1189 895 762
Latin America: +1 (847) 584 2725
For your assistance and support with Eltron
printers and software.
64
980179-001 Rev. A
Appendix A