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6.TROUBLESHOOTING
This chapter describes how to deal with error messages, how to release a paper jam, how to replace a toner
cartridge and how to resolve other troubles.
When This Message Appears ..............................................................................174
Paper Jams............................................................................................................176
Checking position of paper jams.....................................................................................................176
When paper jams occur frequently .................................................................................................177
When releasing jammed paper.......................................................................................................177
Paper jams within Reversing Automatic Document Feeder (optional) (Lower) / Automatic Document
Feeder (optional) (Lower)................................................................................................................178
Paper jams within Reversing Automatic Document Feeder (optional) (Upper) / Automatic Document
Feeder (optional) (Upper)................................................................................................................180
Paper jams on bypass tray..............................................................................................................182
Paper jams within Automatic Duplexing Unit (optional) ..................................................................182
Paper jam behind transfer unit........................................................................................................183
Paper jams within fuser unit............................................................................................................185
Paper jams within Paper Feed Unit (optional).................................................................................187
Paper jams within Paper Feed Pedestal (optional).........................................................................189
Replacing Toner Cartridge...................................................................................190
Before Calling Service Technician ......................................................................197
General operation ...........................................................................................................................197
Toner-related items .........................................................................................................................198
Original/Copy paper-related items ..................................................................................................199
Image trouble..................................................................................................................................199