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If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 3.1
You press the disc eject button, but the drive tray does
not slide out.
Make sure the computer is connected to a power source and
turned on. The DVD-ROM or multi-function drive eject
mechanism requires power to operate.
To remove a disc without turning on the computer, use a
narrow object, such as a straightened paper clip, to press the
manual eject button. This button is in the small hole next to
the disc eject button on the right side of the computer.
Never use a pencil to press the manual eject button. Pencil
lead can break off inside the computer and damage it.
Some discs run correctly, but others do not.
If the problem is with an application CD-ROM, refer to the
software’s documentation and check that the hardware
configuration meets the program’s needs.
The color of the materials used to make the disc can affect its
reliability. Silver-colored CD-ROMs are the most reliable,
followed by gold-colored CD-ROM. Green-colored CD-
ROMs are the least reliable.
Secondary IDE Channel DMA setting
To ensure the Secondary IDE Channel DMA setting:
1 Click Start, Control Panel, Printers and Other
Hardware.
2 Click the System icon in the left window pane.
The System Properties window appears.
3 Click the Hardware tab.
4 Click the Device Manager button.
5 Click + to open the IDE ATA/ATAPI Controllers.