![](http://pdfasset.owneriq.net/1/60/160fd7d7-6897-4c14-8149-5621e0f8d13d/160fd7d7-6897-4c14-8149-5621e0f8d13d-bg27.png)
2Troubleshooting 2.2BasicFlowchart
2-2 Satellite/SatelliteProL510/L515/L517MaintenanceManual
2.2 BasicFlowchart
ThebasicflowchartinFigure2-1servesasaguideforidentifyingapossiblyfaultyFRU.
Beforegoingthroughthediagnosticflowchartsteps,verifythefollowing:
Asktheuserifapasswordhasbeenregisteredand,ifso,askhimorhertoenterthe
password.Iftheuserhasforgottenthesystempassword,useajumpwiretomakea
shortcircuitonM/BB500location,thenturnthecomputerpoweron.Whenbooted,
thecomputeroverridespasswordprotectionandautomaticallyerasesthecurrent
password.
MakesuretheWindows®VistaHomeEditionhasbeeninstalledontheHDD.Any
otheroperatingsystemcancausethecomputertomalfunction.
Makesureanypieceofoptionalequipmenthasbeeninstalled.