Filter
Top Products
85
Others
84
If you think something is wrong, check the followings before contacting customer service.
Please see “Trouble indications”
p.83
as well.
If This Happens Check
No power
Power goes out
during use
No picture
No audio
Picture not
displayed
correctly
Picture blurred
Part of picture
out of focus
Image is dark
Colors too light
Bad shading
Control panel
key doesn’t work
Remote control
doesn’t work
Before calling service personnel
• Is the power cord plugged in? Is it connected to the projector?
• Is the lamp cover attached properly?
p.80
• Is the ambient temperature high?
p.81
• Is the air intake or air exhaust blocked?
p.81
• Is the projector turned on? (When [Auto input search] is [Off])
p.41
• Is the mute function on?
p.31
• Is the brightness setting minimized?
p.36
• Are the connections set up correctly?
p.22
• Are all the connected devices functioning properly?
• Is the mute function on?
p.31
• Is the volume setting minimized?
p.27
• Are the connections set up correctly?
p.22
• Are all the connected devices functioning properly?
• Is the input signal supported by the projector?
p.87
,
p.88
• Is there something generating an abnormal video signal, for
instance the video tape?
• Is the lens dirty?
p.82
• Is the lens focus adjusted optimally?
p.27
•
Is the projection distance within the projector’s supported range?
p.21
• Is the projector’s screen placement angle tilted too far?
p.21
• Are the sharpness or sampling phase adjustments off?
p.36
• Are the brightness or contrast adjustments off?
p.36
• Is the lamp nearing the end of its service life?
p.44
• Are the color, R-level, G-level, or B-level adjustments off?
p.36
• Is the screen dirty?
• Is the blackboard mode set properly?
p.38
• Is the lamp nearing the end of its service life?
p.44
• Is the key lock function on?
p.43
• Is the remote control ON/OFF switch set off?
p.19
• Is the remote control code identical with the projector's code?
p.43
• Are the remote control’s batteries drained?
• Are the batteries inserted into the remote control correctly?
p.19
• Is the remote control being used within the effective range?
p.19
•
Are there any obstructions between the remote control and projector?
• Are there any fluorescent or other bright lights shining at the
projector’s infrared remote sensor?
If This Happens Check
USB device
images aren't
projected
The wireless
LAN USB adapter
doesn't work
• Is the USB memory inserted correctly?
• Is a USB memory not supported by the projector inserted?
p.54
• Are there any JPEG files saved on the USB memory?
• Are the files too large or in an unsupported format for the projector?
Convert them with the supplied software application.
p.74
• Is the wireless LAN USB adapter card inserted correctly?
• Is a wireless LAN USB adapter not supported by the projector
inserted?
The operation of USB adapters other than the supplied product is
not guaranteed.
• Are the transmission mode and channel properly configured?
p.49
• Are there any obstructions between the computer and projector?
• Do your computer and OS support the supplied software
application?
p.62