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USER/S GUIDE
E-1
Warranty Statement
A. Five Year Warranty
Transition Networks, Inc. (TN) warrants, for a period of five years, that TN products (with the
exception of power supplies and fans that TN warrants for two years) will be free from defects in
materials and workmanship, and will be in conformity with TN’s specifications.
TN’s warranty on products manufactured by or assembled for TN in accordance with a customer’s
specifications, is a five-year warranty that the goods conform to such specifications.
The warranty is invalidated if the goods have been subject to alterations, misuse, accident, Acts of
God (e.g., damage by floods, lightning strikes, Etc.), tampering, improper maintenance, improper
installation, or abuse. If the user is unsure about the proper means of installing or using the
equipment, contact TN’s free Technical Support or Network Design Services, which can be
reached by:
Telephone 1.800.LAN.WANS or 612.941.7600
Fax 612.941.2322
E-mail techsupport@transition.com
Internet http://www.transition.com
THE ABOVE WARRANTY IS EXCLUSIVE AND EXTENDS ONLY TO PRODUCTS ASSEMBLED BY
TRANSITION NETWORKS, INC. TO THE EXTENT PERMITTED BY LAW, TN DOES NOT MAKE
AND DISCLAIMS ALL OTHER WARRANTIES, EXCEPT TITLE, EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF DESCRIPTION, MERCHANTIBILITY,
FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, AND ANY WARRANTY
BASED UPON PRIOR WRITTEN OR ORAL REPRESENTATIONS REGARDING SUCH PRODUCTS
MADE BY TN, ITS EMPLOYEES, AGENTS, OR REPRESENTATIVES.
B. Limitations and Exclusions
If the customer believes any goods sold by TN are defective and within the warranty period, the
following general procedure will be followed:
1.Locate the serial number and delivery date of the item(s).
2.Notify TN within the warranty period.
3.TN will promptly issue a return authorization form for the goods.
4.Upon receiving the form, the customer will promptly return the item(s) at customers own
expense, shipped prepaid, to the distributor from which it was purchased, or directly to TN.
TN will only accept goods for return if the following conditions have been met:
1.A return form is obtained from TN.
2.The freight charges have been prepaid by the customer.
3.Goods are re-packed in their original packaging.
If under warranty TN shall, at its option, (1) repair the goods free of charge (2) replace the goods
free of charge, or (3) accept the return of the item(s) and credit the current price to the reseller
(within 90 days of purchase), or (4) if the goods are not under warranty, will repair the item(s) at a
minimum charge of USD $200 (two hundred U.S. dollars) per item.
THIS IS THE EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY. IN NO EVENT SHALL
TRANSITION NETWORKS BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER FOR BREACH OF ANY CONDITION
OF SALE, FOR NEGLIGENCE, ON THE BASIS OF STRICT LIABILITY, CONTRACT, OR
OTHERWISE AND IRRESPECTIVE OF WHETHER TN IS INFORMED BY CUSTOMER OF THE
POSSIBILITY OF SUCH DAMAGES IN ADVANCE OF THIS SALE.