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88
Q: Why does a series of broad vertical white line appears
through out the image?
A: A likely issue is that the CMOS sensor becomes overloaded
when the light source is too bright such as direct exposure to
sunlight or halogen light. You need to reposition the Internet
Camera into a more shaded area immediately as this will damage
the CMOS sensor.
Q: Noisy images occur how can I solve the problem?
A1: The video images might be noisy if the Internet Camera is
used is a very low light environment. To solve this issue you
need more lighting.
A2: There might be transmission interference make sure there
are no other devices on the network that will affect the
transmission.
Q: There is poor image quality, how can I improve the image?
A1: A probable cause might be the incorrect display properties
configuration for your desktop. You need to open the Display
Properties on your desktop and configure your display to show at
least 65’000 colors for example at least 16-bit.
Note:
Applying only 16 or 256 colors on your computer will produce
dithering artifacts in the image.
A2: The configuration on the Internet Camera image display is
incorrect. Through the Web Configuration Image section you
need to adjust the image related parameter for improve images
such as brightness, contrast, hue and light frequency. Please refer
to the Web Configuration section for detail information.
89
Q: There are no images available through the web browser?
A: The ActiveX might be disabled. If you are viewing the
images from Internet Explorer make sure ActiveX has been
enabled in the Internet Options menu. Alternatively, you can use
the Java Applet for viewing the required images.