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January 15, 2008 Version 1.08 4-1
Analyze Nodes-Based Routing
Nodes-Based Routing
• Provides flexibility when routing toll-free numbers.
• Requires no predetermined hierarchy.
• Utilizes reusable models, labels, and single-use value nodes.
Node
• A set of values that are connected by branches.
• Creates “decision points”, or call flow instructions, on a routing plan.
• Created when a model, value node, treatment, or termination is inserted into a plan.
Model (Reusable)
• Decision-based routing tree.
• Used in multiple routing plans or multiple nodes in one plan.
• Contains specific and default branches with like values in each branch.
• Can be edited and changes apply globally.
• Deleted by a monthly batch process if not in use for two consecutive months.
Figure 4-1: View Model
SECTION
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