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Limited Warranty
VIEWSONIC
®
PROJECTOR
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during
the warranty period. If a product proves to be defective in material or workmanship during the warranty period,
ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or
parts may include remanufactured or refurbished parts or components.
Limited Three (3) year General Warranty
Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years
warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp from
the date of the rst consumer purchase; Europe except Poland: Three (3) years warranty for all parts excluding
the lamp, three (3) years for labor, and ninety (90) days for the original lamp from the date of the rst consumer
purchase; Poland: Two (2) years warranty for all parts excluding the lamp, two (2) years for labor, and ninety (90)
days for the original lamp from the date of the rst consumer purchase.
Limited One (1) year Heavy Usage Warranty:
Under heavy usage settings, where a projector’s use includes more than fourteen (14) hours average daily
usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for labor,
and ninety (90) days for the original lamp from the date of the rst consumer purchase; Europe: One (1) year
warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp
from the date of the rst consumer purchase.
Other regions or countries: Please check with your local dealer or local ViewSonic ofce for the warranty
information.
Lamp warranty subject to terms and conditions, verication and approval. Applies to manufacturer’s installed
lamp only. All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the rst consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modied or removed.
2. Damage, deterioration, failure, or malfunction resulting from:
a. Accident, abuse, misuse, neglect, re, water, lightning, or other acts of nature, improper
maintenance, unauthorized product modication, or failure to follow instructions supplied with the
product.
b. Operation outside of product specications.
c. Operation of the product for other than the normal intended use or not under normal conditions.
d. Repair or attempted repair by anyone not authorized by ViewSonic.
e. Any damage of the product due to shipment.
f. Removal or installation of the product.
g. Causes external to the product, such as electric power uctuations or failure.
h. Use of supplies or parts not meeting ViewSonic’s specications.
i. Normal wear and tear.
j. Any other cause which does not relate to a product defect.
3. Removal, installation, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer Support (please
refer to “Customer Support” page). You will need to provide your product’s serial number.
2.
To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c)
your address, (d) a description of the problem, and (e) the serial number of the product.
3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center
or ViewSonic.
4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including
the implied warranty of merchantability and tness for a particular purpose.