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14 VISIONEER ONETOUCH 9750 SCANNER INSTALLATION GUIDE
CHECK OUT THE SCANNER
After installing the scanner and software, you will see a scanner icon on
the Windows taskbar (at the bottom right corner of the computer
screen). If the scanner is properly connected, the scanner icon looks like
the one pictured below.
IF THE SCANNER IS NOT PROPERLY CONNECTED
If the scanner icon on the Windows taskbar has a red “X” through it,
the scanner is not properly connected.
Check for one of these possible problems:
• Is a cable loose or not plugged in securely? Inspect all cable
connections. Make sure all the cables are plugged in securely.
• Is the scanner’s power light on? If the light does not come on, plug
the power adapter into another electrical outlet.
• Is the scanner’s locking tab in the locked position? Slide the
locking tab to the unlocked position. If you tried to scan with the
scanner locked, you must restart your computer after unlocking the
scanner.
• Did you restart the computer after installing the software? If you
didn’t restart the computer, it may not have loaded all of the software
files. Try restarting your computer.
Refer to the Readme file on your installation CD. The Readme file
contains additional information that may help you diagnose problems
connecting the scanner. Also see “Troubleshooting” on page 63 for
more information.
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