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8-10 User’s Manual
TECRA A10/S10/M10/SatellitePro S300
DVD-ROM & CD-R/RW drive
For more information, refer to Chapter 4, Operating Basics.
Some CD/DVDs run
correctly, but others
do not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software’s needs.
Check the CD/DVD’s documentation.
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD (single/
multi-session), CD-ROM Mode 1,
Mode 2, CD-ROM XA Mode 2
(Form1, Form2), Enhanced CD
(CD-EXTRA), Addressing Method 2
Check the region code on the DVD. It must
match that on the DVD-ROM. Region codes are
listed in the Optical disc drives section in
Chapter 2, The Grand Tour.
Problem Procedure
Problem Procedure
You cannot access a
CD/DVD in the drive
Make sure the drive’s disc tray is securely
closed.
Press gently until it clicks into place.
Open the disc tray and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. Refer to the Media care section in
Chapter 4, for details on cleaning.