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Troubleshooting
975-0125-01-01 4–5
General Troubleshooting Guidelines
This section will help you narrow down the source of any problem you
may encounter. Please read the following troubleshooting steps:
1. Check for a Warning or Fault message on the System Control Panel.
See “Warning Messages” on page 4–7 and “Fault Messages” on
page 4–11 for descriptions of these messages and the specific actions
to take. If a message is displayed, record it before doing anything
further.
2. As soon as possible, record on the form, “Information About Your
System” on page WA–4, the conditions at the time the problem
occurred. These details should include the following as well as any
other information asked for on page page WA–4:
• Loads the RS2000 was running or attempting to run
• Battery condition at the time of failure (voltage, state of charge,
for example), if known
• Recent sequence of events (for example, charging had just
finished, we disconnected shore power as were preparing to leave
the RV park, but the inverter didn’t come on)
• Any known unusual AC input factors such as low voltage or
unstable generator output
• Extreme conditions which may have existed at the time
(temperature, vibrations, moisture, for example).
3. Attempt the solution indicated in Table 4-3 or Table 4-4.
4. If your RS2000 or System Control Panel is not displaying a Fault
light, check the following list to make sure that the present state of the
installation allows proper operation of the unit:
❐ Is the inverter/charger located in a clean, dry, adequately ventilated
place?
❐ Are the battery cables adequately sized and short enough?
❐ Is the battery in good condition and are all DC connections tight?
❐ Are the AC input and output connections and wiring in good
condition?
❐ Are the configuration settings correct for your particular installation?
❐ Are the display panel and the communications cable properly
connected and undamaged?
❐ Is the battery temperature sensor and its cable properly connected and
undamaged?