Filter
Top Products
Troubleshooting
138 Phaser 6700 Color Printer
User Guide
To view a list of the current error messages on the control panel:
1. At the control panel, touch Printer.
2. Touch Current Messages.
A list of the current error messages appears on the screen.
3. Touch Back to return to the Troubleshooting screen, or touch Home to return to the main screen.
Viewing Current Faults on the Control Panel
When a fault condition occurs, a message appears on the control panel to inform you of the problem.
Fault messages warn you about printer conditions that prevent the printer from printing or degrade
printing performance. If more than one fault occurs, only one is displayed on the control panel.
To view a list of the current faults on the control panel:
1. At the control panel, touch Printer.
2. Touch Current Faults.
A list of the current faults appears on the screen.
3. Touch a fault to view the fault details.
4. Touch X to close the screen.
5. Touch Back to return to the Troubleshooting screen, or touch Home to return to the main screen.
Viewing the Fault History on the Control Panel
When faults occur, they are logged in to a fault history file by date, time, and fault code. Use this list to
identify trends and resolve problems.
To view the fault history:
1. At the control panel, touch Printer.
2. Touch the Tools tab, then touch Troubleshooting.
3. Touch Fault History.
The screen displays the number, date, and time for each fault code.
4. Touch a fault to view the fault details.
5. Touch Back to return to the Troubleshooting screen, or touch Home to return to the main screen.
Viewing Job Status on the Control Panel
To view personal and secure jobs on the control panel:
1. At the control panel, touch Jobs.
2. Touch Personal and Secure Jobs.
A list of assigned folders appears.
3. Touch your assigned private folder.
4. Do one of the following:
• Type the passcode assigned to the job, then touch OK. A list of the stored personal and secure
print jobs appears.
• Touch Skip Passcode and only show Personal Jobs. A list of your personal jobs appears.