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Button
You can press the Information button at any time to get additional information about the message displayed
on the front panel.
Printable pages
To print a Menu Map, navigate the front panel and its menu items:
1. Select Menus and press OK.
2. Select Print Menu Map and press OK.
Driver help
If you are using Windows 95/98, Windows 2000/XP, or Windows NT, install the driver from your printer's software CD-ROM
and access the printer driver to:
• Link to relevant web sites from the Troubleshooting tab.
• View information about the printer features on the driver tabs by clicking the Help button on the tab.
• View troubleshooting information by clicking a Help button, then selecting the Troubleshooting Guide.
Troubleshooting
Paper jams
PhaserSMART
After you launch PhaserSMART, select the Troubleshooting Guide to help identify your printer's problem. If your
printer detects a jam error, PhaserSMART will point you to a specific solution. Otherwise, select Media Jams for
PhaserSMART to lead you to the best solution.
Interactive Documentation CD-ROM
For paper jams and error messages, see the Troubleshooting section.
Driver help
In the Troubleshooting Guide, refer to Error Messages for Paper Jams.
Print-quality problems
Ensure the paper type selected in the front panel matches the paper loaded in the trays and the Multi-Purpose Tray (MPT).
Tray settings can be found by selecting Printer Setup Menu and then Tray Setup Menu.
The following table provides a list of printable pages that are accessible from the Support Menu and
Improve Print Quality?:
Condition Printable page
For additional paper tips: Print Paper Tips Page
To troubleshoot print-quality symptoms: Print Diagnostic Pages
To correct colors: Print-Quality Tips Page
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