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XEROX DOCUPRINT 96/4635/180 NPS TROUBLESHOOTING GUIDE v
Table of contents
Laser safety iii
Ozone information iii
Operation safety iii
Introduction vii
About this guide vii
Contents vii
Conventions viii
Related publications ix
1. Calling for service 1-1
Information to have on hand when calling for service 1-1
Enabling and disabling the modem for remote service 1-2
2. Fault masking 2-1
3. Troubleshooting Xerox Client Software installation 3-1
4. Troubleshooting a Novell implementation 4-1
5. Clearing paper misfeeds and jams 5-1
Clearing a feeder tray fault 5-1
Frequent misfeeds 5-3
Clearing paper jams 5-4
Checking job integrity following a paper jam 5-5
Printer areas 5-6
Clearing bypass transport paper jams 5-16
Paper curl and paper jams 5-18
Measuring the paper curl 5-18
Adjusting the decurler lever 5-19
6. Using sample documents 6-1
Listing and printing sample documents 6-1
List Sample Documents 6-1
Print Sample Document 6-2
7. Adjusting print quality and speed 7-1
Installing the custom transfer assist blade 7-1
Correcting skewed printing 7-2
Measuring performance 7-4