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DOCUCOLOR 12 USER GUIDE 13–19 PROBLEM SOLVING
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Resolving output quality problems using the
Basic Copying, Added Features, or Image Quality Tabs
Problem Suggested Solution
Moiré patterns on the copies This problem sometimes occurs when origi-
nal documents have halftone images. Per-
form the following suggested solutions in the
following order:
• Select Halftone as the Original Type.
• Rotate the original on the Document Glass
by 180 degrees.
• Reduce or enlarge the output by 5%.
• Use the Sharpness feature to select Softer
options until the moiré patterns are not
visible.
• Ensure that the selected Original Type is
Graphics & Map.
The entire document is not being copied Enter the Original Size.
Reduce the image.
Ensure that the document placement
matches the Original Orientation setting.