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Paper Jams
Chapter 5: Troubleshooting ❖ 5-21
Jam Scenario 7
The size of the paper fed was not the size expected by the
printer, causing a jam inside the rear cover
Control Panel Message Corrective Action
Paper Size Jam-
Open Rear Cover
1
Go behind the printer, squeeze
the latch on the top left of the
rear cover and pull the cover
open.
Clear Paper Path
2
Remove any jammed paper.
Be careful not to touch
the fuser. It becomes
very hot from printing.
3
Close the printer’s rear cover.
4
Check the Control Panel display.
If the jam has been cleared and
all covers are closed, the display
will show
Ready
. If a paper jam
message remains, there is still
paper jammed in the printer.
Refer to Table 5.1 on page 5-6 for
instructions.
5
Change to the correct paper size.