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Paper Jams
5-22 ❖ User Guide
Jam Scenario 8
A paper jam has occurred while feeding from a paper tray.
Note: While the illustrations below show Tray 1, you can
use this procedure for clearing Tray 2 and Tray 3 jams as
well.
Control Panel Message Corrective Action
Tray 1 Jam-
Open Tray 1
or
Tray 2 Jam-
Open Tray 2
or
Tray 3 Jam-
Open Tray 3
1
Grip the recessed area in the
front of the paper tray and pull it
towards you.
2
Hold the tray with both hands,
lift it gently and remove it from
the printer.
3
Place the tray on a flat surface. If
there is wrinkled paper in the
tray, remove it.