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Solving Printing Problems
Chapter 5: Troubleshooting ❖ 5-27
PostScript commands
are printed instead of
the PostScript job.
• Make certain that the software application you are using to create your job is
configured properly. Refer to your software documentation.
• The job sent to the printer might have included an incorrect header, and
therefore, not have indicated that a PostScript job was being sent.
- Check your software to make sure the PostScript header file is being sent
to the printer.
• Set the Print Errors item in the PostScript Menu to
On
and resend the job.
- If an error page prints, there is a problem in the PostScript coding. Correct
the coding problem and resend the job. Asking for features not available
can cause a configuration error.
- If the job still does not print and an error page was not printed, the job
may require additional memory.
Table 5.2 Printer Operation Problems
(continued)
Problem Action
Table 5.2 Page 3 of 4