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RW Series User Guide
Troubleshooting
LCD Control Panel Indicators
The top of the display shows several icons which indicate
various printer functions. Check the indicator status, then refer
to the Troubleshooting topic referenced in the chart to resolve
the problem.
Status Icon Condition Indication Ref. to Topic #
Steady Bluetooth Link established n/a
Flashing Transmitting/Receiving n/a
via Bluetooth
Off No Bluetooth Link 6
Steady 802.11x RF Link established n/a
Off No 802.11x RF Link 6
Flashing Low Battery 3, 6, 7
Flashing Head latch not closed 9, 11
Flashing Indicates Printing activity n/a
Steady data processing in process 8
Flashing Out of Media 9,11
Blank Screen n/a No application 1,13
Troubleshooting Topics
1. No power
• Check that battery is installed properly.
• Recharge or replace battery as necessary. (
Always dispose
of used batteries properly. Refer to Appendix D for
more information on proper battery disposal.)
2. Media does not feed:
• Ensure Media Cover is properly closed and latched.
• Check media supports for any binding.
3. Poor or faded print or flashing icon:
• Clean print head.
• Check battery and recharge or replace as necessary.
• Check quality of media.
continued