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Maintenance
Lubrication
980531-001 A LP 2824-Z User Guide 39
Platen Considerations
The standard platen (drive roller) normally does not require cleaning. Paper and liner dust can
accumulate without effecting print operations. Contaminates on the platen roller can damage
the print head or cause the media to slip when printing. Adhesive, dirt, general dust, oils and
other contaminates should be cleaned immediately off the platen.
Keep a new platen available as a spare and install it whenever the printer has significantly
poorer performance, print quality or media handling. If sticking or jamming continues even
after cleaning, you must replace the platen.
The platen can be cleaned with a fiber-free swab (such as a Texpad swab) or a lint free, clean,
damp cloth very lightly moistened with medical grade alcohol (95% pure or better).
1. Open the media door and remove the media.
2. Remove the platen from the printer (see “Replacing the Platen” in this section).
3. Clean the platen surface with the alcohol moistened swab. Rotate the platen while
swabbing. Repeat this process two to three times with a new swab to remove residual
contaminates. Adhesives and oils, for example, may be thinned by the initial cleaning but
not completely removed.
4. Replace the platen in the printer (see “Replacing the Platen” in this section).
5. Discard the cleaning swab or pen after use.
Allow the printer to dry for one minute before loading labels.
Lubrication
Important • Cleaning shortens the life of non-stick platens user for linerless media. Cleaning
the non-stick platen removes the outer layer of non-stick material. You may need to feed over
three feet (a meter or more) of media to restore the non-stick properties.
Caution • No lubricating agents of any kind should be used on this printer. Some
commercially available lubricants, if used, will damage the finish and the mechanical parts
inside the printer.