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• Poor Print Quality
Possible Cause
A.Ribbon may have been stored improperly or is damaged.
B.Cards may not meet specifications.
C.Contrast and/or Intensity may be set to values which are too high.
D.Dust or embedded contamination on elements of the Print Head.
=> Solution
A1.Change ribbon and print again.
B1.Use a different supply of cards.
C1.Adjust Contrast and/or Intensity values in software
D1.Perform a cleaning of the Print Head (see "Cleaning the Print Head")
• Printing is blurry
Possible Cause
A.Ribbon may not be correctly positioned
B.Ribbon may not be synchronized on the correct
color panel position.
C.Cards may not meet specifications.
D.Dust inside the printer and/or dirty Cleaning Roller.
=> Solution
A1.Open cover and press down the Print Head Unlock Lever to open the Print
Head carriage. The Print Head will move up.
A2.Check ribbon is properly rolled on ribbon cores.
A3.Push down on the Print Head Lock Lever until an audible «click» signals the
locked-down position.
A4.Ribbon will automatically synchronize.
A5.Print again.
B1.Open cover and press down the Print Head Unlock Lever to open the Print
Head carriage. The Print Head will move up.
B2.Push down on the Print Head Lock Lever until an audible «click» signals the
locked-down position.
B3.Ribbon will automatically synchronize.
B4.Print again.
C1.Use a different supply of cards.
D1.Perform a cleaning of the Print Head (see 4.2 Cleaning the Print Head.)
D2.Replace Cleaning Roller (see"Cleaning Cartridge")
Card
Printer
Solutions
General information
Getting started
Operation
Cleaning
Specifications
Appendix A
Appendix B
Troubleshooting
Printing a card
Appendix C
P320i Plastic Card Printer