Zoom Series 1063 Modem User Manual


 
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(including the comma) in the U.S., or by selecting it
as a prefix in the software’s dialing directory.
Depending on your service, you may not be able to
disable Call Waiting for incoming calls. If your
incoming data calls are frequently disrupted by Call
Waiting, you should consider dropping the service
or installing a separate phone line without Call
Waiting.
Note: Disabling Call Waiting prevents your V.92
Modem-on-Hold feature from working.
Problem: Your modem does not make a connection.
Solution:
If your modem places calls but never connects,
make sure you are dialing the right number and that
the remote modem is turned on.
Problem: Modem performance seems sluggish.
Solution:
If you are connected to the Internet, there may be a
lot of traffic at the Web sites you are visiting. Other
possible causes are lack of sufficient memory in
your computer (insufficient RAM) or a slow
processor (you need a Pentium® 266 or faster, or
equivalent, when using Windows 98SE, Me, or
2000).
Problem: Data appears garbled on the screen.
Solution:
Your communications software character set-up
(start bit, data bits, stop bits, and parity bit) does not
match that of the remote system. Check your
settings against those used by the remote system
and make sure they match. Pay particular attention
to the parity setting, as this is the most common
difference among systems. You should normally use
8 data bits, NO parity, and 1 stop bit (8, NONE, 1 or
8N1). Another common setting is 7 data bits, EVEN
parity, and 1 stop bit (7, EVEN, 1 or 7E1).