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ZyAIR G-2000 Plus Quick Start Guide
22
PROBLEM CORRECTIVE ACTION
I cannot access the
web configurator.
Make sure the IP addresses and subnet masks of the ZyAIR and the computer are in
the same IP address range. (For example, if the ZyAIR is using the default IP address
and subnet mask, check that the IP address of the computer is in the range
192.168.1.2 ~192.168.1.254 and the subnet mask is 255.255.255.0). Refer to the
Setting Up Your Computer’s IP Address section.
If you change the ZyAIR default IP address, then enter the new IP address as the
web site address.
The default password is “1234”. If you have changed the password and have now
forgotten it, you will need to reset the ZyAIR. Refer to the User’s Guide for how to use
the RESET button.
I cannot ping any
computer on the
LAN.
If all of the LAN LEDs are off, check the cables between the ZyAIR and your
computer or hub.
Verify that the IP address and the subnet mask of the ZyAIR and the computers are
on the same IP address range.
I cannot get a WAN
IP address from the
ISP.
The WAN IP is provided after the ISP verifies the MAC address, host name or user
ID.
Find out the verification method used by your ISP and configure the corresponding
fields.
I cannot access the
Internet.
Make sure the ZyAIR is turned on and connected to the network.
Make sure you entered your username correctly. A username may be case-sensitive.