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Troubleshooting the Web Management Software 35
6
Select the
Edit Permissions
tab.
If the options listed under
Unsigned Content
cannot be configured, verify
that you are using the latest version of Internet Explorer.
7
In the
Run Unsigned Content
choices, click the
Enable
option button.
8
Click
OK
to close the Internet zone dialog box. Then click
OK
to close the
Security Settings dialog box.
9
In the
Internet Options
dialog box, click
Apply
to apply the setting. Then
click
OK
to close the Internet Options dialog box.
Web Management
and Netscape
Navigator
If you encounter problems accessing Help files from Web Management
applications when you use Netscape, clear the browser memory cache
and disk cache and restart the browser.
To clear the cache in Netscape Navigator:
1
In the browser window, from the
Edit
menu, select
Preferences
.
2
In the
Category
menu tree, click
Advanced
and then click
Cache
in the
Advanced folder.
The browser cache options appear to the right of the menu tree.
3
Clear the memory and disk cache by clicking the appropriate buttons on
the cache options form.
4
Restart the browser.
If the Netscape browser does not shut down, press Ctrl+Alt+Delete and
end the Netscape browser task.
Troubleshooting
the Web
Management
Software
If you are unable to run the Web Management software, verify the
accuracy of your
CLASSPATH environment variable.
By default, the Web Management installation adds two directories above
your existing
CLASSPATH: C:\3Com
. Your directories may be different if
you did not select the default
C:\3Com
directory during installation.
If your system already has an existing
CLASSPATH before you install the
additional Web Management files, the necessary 3Com directories are
added above yours. As a result, your classpath may look like this:
C:\3Com;C:\java\classes;C:\java\applets\myclasses;