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Troubleshooting Remote Wake-Up 61
Troubleshooting Remote Wake-Up
If your PC does not boot in response to a Remote Wake-Up
event, perform these troubleshooting steps:
1 Make sure that the PC meets the Remote Wake-Up
requirements listed in Chapter 1.
2 Make sure that you are using the latest driver for
the NIC.
This driver is shipped with the NIC on the EtherDisk diskettes.
It can also be obtained from your PC manufacturer.
3 Make sure that Remote Wake-Up is enabled on
the NIC.
See “Configuring the Managed PC Boot Agent (MBA)” in
Chapter 5 for instructions.
4 Perform the Remote Wake-Up Test.
See the previous section, “Running the NIC Diagnostics
Tests,” for instructions.
5 Check the PC BIOS.
a Boot the PC and enter the BIOS.
If you do not know how to enter the BIOS, consult the
reference manual for your PC or contact your PC vendor.
b Locate the Wake-Up on LAN event setting.
c Verify that the setting is enabled.
6 If your PC is not compliant with PCI 2.2, check the
Remote Wake-Up cable connection.
a Turn off the power to the PC and remove the PC cover.
a Make sure that the Remote Wake-Up cable is plugged
in to the RWU connector on the NIC and in to the
appropriate connector on the PC motherboard. Unplug
and reinsert the cable if necessary.
b Replace the Remote Wake-Up cable with a known
functioning Remote Wake-Up cable and perform the
Remote Wake-Up Test again.
book Page 61 Monday, March 15, 1999 1:31 PM