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3Com Warranty and Support Services 109
Warranty support:
■ Requestor contact details
■ 3C part number
■ Firmware or software version of the 3Com product and operating
system used
■ Description of the problem or failure
■ Serial number of the product
■ Ship-to address, with on-site contact (required for Return Materials
Authorizations)
Contract services:
■ The same information as requested above for Warranty support
■ Your 3Com GSO Master Contract Number
OR your 3Com GSO Site-Specific Contract Number
Any service requested will be validated according to the specific
entitlements of the product warranty or 3Com service contract.
For the most up-to-date World Wide 3Com Service contact information
(telephone numbers, URLs, or email address) for your region, please visit:
http://csoweb4.3com.com/contactus/
If your product came with a Safety and Support brochure, you can also
refer to the Support section for 3Com regional contact numbers, URLs,
and email address.