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SuperSmart User’s Guide
Product Support Services B-3
Interactive Fast Fax (U.S.A. office)
Printed technical documentation can be FAX’ed to your FAX
machine, 24-hours a day.
• Call 408-452-8811 to reach Accton’s interactive Fast FAX service.
You will need a Touch-Tone phone and a FAX machine (or
equivalent). Choose document 911 for a listing of technical
bulletins.
Technical Support
Your dealer or installer is the person who understands your network
and Accton units. If neither is available to help you, Accton technical
support engineers are available by FAX, mail or phone.
• Send your technical questions by FAX to:
International Headquarters: 886-35-770-267
USA Headquarters: 408-452-8988
• To obtain software upgrades connect via ftp to ftp.accton.com.tw
• Send your technical questions by email to support@accton.com.tw
• Mail your technical questions to:
International Headquarters
Accton Technology Corporation
Attn: Technical Support
No. 1 Creation Road III
Science-based Industrial Park
Hsinchu 300, Taiwan, R.O.C.
USA Headquarters
Accton Technology Corporation
Attn: Technical Support
1962 Zanker Road,
San Jose, CA 95112, U.S.A.
During local business hours, call:
International Headquarters
(Monday through Friday,
8 am to 6 p.m.):
886-35-770-270
USA Headquarters
(Monday through Friday,
7 am to 5 p.m. Pacific Time):
408-452-8900 or 800-926-9288