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ADCP-90-216
Issue 2, January 1998
Page 15
8. CUSTOMER SUPPORT SERVICES
8.01 ADC offers the following customer support services. For calls originating in the U.S.A.
or Canada, dial 1-800-366-3891, then request the extension listed. For calls originating outside
the U.S.A. or Canada, dial 612-946-3475 or 612-946-3000.
BCG Technical Assistance Center
• Technical Information
Extension 3475
• System/Network Configuration
E-Mail: bcgtac@adc.com
• Product Specification
• Product Application
• Training
• Installation and Operation Assistance
• Troubleshooting and Repair
• Field Assistance
Sales Administration
• Quotation Proposals
Extension 3000
• Ordering
• Delivery
• General Product Information
Product Return Department
• ADC Return Authorization number and instructions
Extension 3000
must be obtained before returning products.
E-Mail: repair&return@adc.com
8.02 Product information and service can also be obtained by writing ADC Telecommunications,
Inc., P.O. Box 1101, Minneapolis, Minnesota 55440-1101, U.S.A.
Contents herein are current as of the date of publication. ADC reserves the right to change the contents without prior
notice. In no event shall ADC be liable for any damages resulting from loss of data, loss of use, or loss of profits
and ADC further disclaims any and all liability for indirect, incidental, special, consequential or other similar
damages. This disclaimer of liability applies to all products, publications and services during and after the
warranty period.
This publication may be verified at any time by contacting ADC’s Technical Assistance Center at 1-800-366-3891,
extension 3223 (in U.S.A. or Canada) or 612-946-3223 (outside U.S.A. and Canada), or by writing to ADC Telecommunications,
Inc., Attn: Technical Assistance Center, Mail Station #77, P.O. Box 1101, Minneapolis, MN 55440-1101, U.S.A.
© 1998, ADC Telecommunications, Inc.
All Rights Reserved
Printed in U.S.A.