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Chapter 6: Troubleshooting
76
Software Problems and Solutions
This section describes common software problems and solutions. It
contains the following subsections:
“Windows 2000” on page 76
“Linux-BASP” on page 77
“AT-2931SX Broadcom Advanced Server Program (BASP)” on
page 78
Windows 2000 This section lists known problems and solutions when using Windows
2000.
Problem: Uninstalling the BASP software and you are prompted to reboot
early.
Solution: After configuring a BASP team, the Windows 2000 system may
sometimes prompt you to reboot. This is because Plug and Play on W2k
may fail to commit any change in the network protocol binding. You can
choose not to reboot and continue configuring the intermediate driver
without causing any side effects. When you have finished the
configuration, you must reboot the system.
Problem: Cannot enable VLAN after it is disabled.
Solution: The BASP application creates additional network connections in
the "Network Connection and Dial-up" Window. Similar to physical
network connections, these virtual connections can be disabled via the
context menu. However, if these virtual connections are re-enabled, the
system reports a "connection failed!" error. This is a known problem with
the Windows 2000 system. When this happens, rebooting the system
reenables the virtual connection.
Problem: Able to configure Internet Connection Sharing (ICS) when there
aren't any unassigned adapters.
Solution: Windows 2000 networking is shipped with the Internet
Connection Sharing (ICS) application, which is designed to allow multiple
computers to access the Internet via a Windows 2000 system. To
configure the ICS application, you need to select a network connection as
an "outside" connection and another network connection as an "inside"
connection. However, the ICS application allows you to select any
available network connection as an "outside" or "inside" connection,
regardless of the BASP team configuration. Allied Telesyn recommends
that you do not select any network connection that is part of the BASP
team to be "outside" or "inside."