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Troubleshooting
This section describes possible causes and solutions for the following
problems:
• Unit will not turn on.
• “Wiring OK Indicator” LED is not illuminated.
Unit will not turn on.
Probable Cause: Input power cord is not connected properly.
Solution: Ensure supplied power cord is connected firmly at both ends.
Probable Cause: No power or insufficient power available at the wall
outlet.
Solution: Ensure the wall outlet has good power by using a voltmeter, or
by plugging in another device.
Note: The unit will not turn on and accept incoming utility power if the
power is out of range.
Probable Cause: Circuit Breaker has tripped.
Solution: Check both home and unit circuit breakers. If the circuit breaker
located on the rear of the H10 has tripped, the center post will be extended
outwards about a quarter to half inch. Push it back in to reset it. If the trip
occurs again, reduce the amount of equipment plugged into the unit and try
again. While the unit’s breaker is rated for 15 Amps, National Electric
Code (NEC) dictates that any particular home circuit should not be loaded
more than 80% of its rating.
If the this problem remains unsolved, contact APC Technical Support at
888-88APCAV or by visiting www.apcav.com.
Probable Cause: Unit was overloaded.
Solution: There is an “Overload” LED on the front display panel which
will light ‘red’ if the unit is overloaded. If the unit is overloaded or nearly
overloaded (>95%), it is recommended that the load be reduced by
unplugging one or more components.