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User’s Manual 59
Appendix B. Troubleshooting
Before beginning the troubleshooting process, please check the System Re-
quirements found in Chapter 1 have been met. If not, resolve the System Re-
quirement deficiencies before attempting to troubleshoot further.
B.1 Troubleshooting with the Status LEDs
Consult Chapter 2.1 for information on the normal operation of the LEDs. For
brevity, this table only shows abnormal or unusual status conveyed by the LEDs.
LEDs Function Color Status Problem
Description
Suggestions
Power
Power Green Off No power to unit Check power adapter
and source
1,2,3,4
Left:
Link-Activity
Green Off No network
connection
Check network cable
connection
Right:
100 Mbps
Green Off 10 Mbps opera-
tion
WAN
Link-Activity Green Off No network
connection
Check broadband
modem, check net-
work cable connec-
tion
Printer*
Printer Status Green Off No print server
activity
Re-install printer
server drivers
COM**
Dial-Up
Modem Status
Green Off No modem de-
tected
Verify that the router
is configured for
“WAN Type=Dial-up
Modem.” Check
network cable con-
nection
Status
Router Status Amber On Power-on self-
test or router is
being configured
If LED stays on, you
are using firmware
previous to 2.5. This
is normal.
Wireless
Wireless Status Green Off No wireless
connection OR
no traffic de-
tected
Check network cable
connection.
* FR3004LC/FR3002AL models only **FR3004C/FR3004LC models only