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New in this release
6 NN44400-120 Offsite Agent User Guide 26 November 2010
• receive a pop-up dialog allowing them to accept the new call
This configuration applies across the contact center–it is not specific to individual
agents.
Other changes
See the following sections for information about changes that are not
feature-related:
• Windows 7 support (page 6)
Windows 7 support
Agent Desktop is now supported on the Microsoft Windows 7 operating system.