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Print Quality Problems
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Troubleshooting
7
Cause 2 The last printed page comes out dark in color.
Remedy Set the [Special Print Mode] in the printer driver to [Special Settings 3]. If this
solves the problem, set the [Special Print Mode] back to [Off].
Update the [Special Print Mode] in the [Finishing Details] dialog box by clicking
[Finishing Details] in the [Finishing] sheet.
Cause 3 The paper is too thin.
Remedy 1 Set the [Paper Type] in the printer driver to [Plain Paper].
Open the [Paper Source] sheet to change the [Paper Type] setting.
Remedy 2 Set the [Special Print Mode] in the printer driver to [Special Settings 6]. If this
solves the problem, set the [Special Print Mode] back to [Off].
Update the [Special Print Mode] in the [Finishing Details] dialog box by clicking
[Finishing Details] in the [Finishing] sheet.
IMPORTANT
If none of the above actions solve the problem, the fuser unit is probably at the end of its
life. It is recommended that you replace the fuser unit. The life of the fuser unit when
printing A4 is approximately 50,000 pages.
Printouts appear faint overall.
Cause 1 The [Toner Density] setting is not appropriate.
Remedy Drag the [Toner Density] slider in the printer driver toward [Dark].
Click [Details] in the [Quality] sheet and specify [Toner Density] in the [Details
Settings] dialog box.
Cause 2 [Use Toner Save] is selected.
Remedy Remove the checkmark from [Use Toner Save] in the printer driver.
Click [Details] in the [Quality] sheet and specify [Use Toner Save] in the [Details
Settings] dialog box.
Printout appear dark overall.
Cause 1 The [Toner Density] setting is not appropriate.
Remedy Drag the [Toner Density] slider in the printer driver toward [Light].
Click [Details] in the [Quality] sheet and specify [Toner Density] in the [Details
Settings] dialog box.
Cause 2 The printer is exposed to direct sunlight or strong light.
Remedy Move the printer to a location that is not exposed to direct sunlight or strong
light. Alternatively, separate the printer from the source of the strong light.