Axis Communications LBP 5200 Printer User Manual


 
Installation Problems
7-48
Troubleshooting
7
Cause 3 The USB cable is not connected properly.
Remedy Make sure that the printer and computer are connected with the USB cable
properly.
Cause 4 An unsuitable USB cable is being used.
Remedy Use a USB cable that matches the USB interface on the printer. The USB
interface on this printer is USB 2.0 High-Speed (Windows 2000/XP/Server 2003
only), USB Full-Speed (USB 1.1 equivalent).
[Local printer attached to this computer]* cannot be selected in the [Add Printer Wizard]
dialog box (Windows 2000/XP/Server 2003).
Cause Installation was performed by a user who is not a member of the Administrators
group.
Remedy CAPT (Canon Advanced Printing Technology) software needs to be installed by
a member of the Administrators group. Have a user with the correct permissions
install the software.
* On Windows 2000, this becomes [Local Printer].
Problems sharing the printer
The print server to connect to cannot be found.
Cause 1 The print server has not been started up.
Remedy Start up the print server.
Cause 2 The printer is not configured as a shared printer.
Remedy Update the printer as a shared printer in the [Printer Properties] dialog box.
Cause 3 The user does not have permission to access the print server or printer.
Remedy Ask your network administrator to change the user permissions.