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When Nothing is Printed
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Troubleshooting
7
When Nothing is Printed
Check the following items if nothing prints when printing from an application:
1
Check if any error messages are displayed in the Printer
Status Window.
IMPORTANT
If not, uninstall the CAPT software and install it again. (See "Uninstalling the CAPT
Software," on p. 3-81.)
2
Print a test page.
Click [Print Test Page] in the [General] sheet in the [Printer Properties] dialog
box.
■
If the test page prints correctly
You can print from the CAPT software. To check the application software, check that all of
the printer settings are configured appropriately.
■
If the test page does not print
Uninstall the CAPT software, reinstall it, and print a test page again. (See "Uninstalling the
CAPT Software," on p. 3-81.)