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4. Troubleshooting
Problem
Cause Solution
No automatic refresh of drives. Refresh the view on your laptop.
Bad connection at US B port on laptop.
• Reconnect to the U SB port.
• Try another USB po rt.
• Reboot your laptop.
After inserting the Button into your laptop,
you cannot find the ClickShare drive.
Windows tries to assign the ClickShare
drive to an already reserved drive letter
Use Microsoft Windows Disk
Management to assign it to a free
drive letter.
Some programs of Windows are not
shown on the display.
Use of overlays, 3D or hardware
acceleration in the GPU.
• Disable ov erlays or hardware
acceleration in the GPU.
• Disable A eroGlass in Windows 7
• Capture mode
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R5900001 CLICKSHARE 21/11/2013