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12 Troubleshooting
This chapter outlines basic troubleshooting procedures and provides references to
troubleshooting information.
The very first troubleshooting step should always be: check power. Always check:
◊ Equipment turned ON
◊ Equipment plugged in
◊ Any power strips in use are plugged in and turned ON
Troubleshooting Tools
If you are having problems installing your NetServer, there are a number of
different tools available for troubleshooting.
1. Indicator lights on the NetServer front panel are described in Chapter 2.
2. The HP NetServer Online Documentation CD-ROM contains:
◊ Troubleshooting Information
◊ Part Information
◊ A List of Error Messages and Beep Error Messages
3. HP NetServer Utilities (on the HP NetServer Navigator CD-ROM ): At
the NetServer Navigator Main Menu, select "NetServer Utilities" to use
the following utilities:
◊ HP DiagTools Utility: An easy-to-use hardware diagnostic for system
verification, burn-in, and rapid troubleshooting. Copy DiagTools
from the HP NetServer Navigator CD-ROM to diskette before use.
◊ Print or View Configuration: Enables you to print or view the current
system configuration, including details of which boards are detected in
the system and which resources are allocated to the boards.
◊ Diskette Library: Enables you to conveniently generate any flexible
diskette available on the HP NetServer Navigator CD-ROM. For
example, you can create the following diskettes: BIOS Update, NOS
Drivers, NetServer Assistant, NetServer SNMP Agents, NetServer
DMI Instrumentation, DiagTools and Remote Assistant Upgrade.