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Table of Contents ii
How to set USB Mode on?.................................................................................................................. 27
How to enable a new USB Stick? ....................................................................................................... 28
How to automatically open tunnels when an USB Stick is plugged in? ............................................. 28
CERTIFICATE MANAGEMENT (PLEASE SEE APPENDIX A - COMPATIBLE TABLE OF BILLION VPN ENABLED
DEVICES AND
BIGUARD VPN CLIENT) .................................................................................................... 29
Additional support documents............................................................................................................ 29
How to configure IPSec VPN Client with Certificates?..................................................................... 29
CONFIGURATION MANAGEMENT – HOW TO IMPORT OR EXPORT A VPN CONFIGURATION? ..................... 30
CONFIGURATION TOOLS........................................................................................................................... 31
Command line tools............................................................................................................................ 31
Stopping VPN Client: option “/stop”................................................................................................. 31
Import VPN Configuration: option “/import” and “/importance”.................................................... 31
VPN Client Startup mode: VPNSTART...............................................................................................31
Hiding VPN Client configuration user interface: VPNHIDE............................................................. 31
CONSOLE AND LOGS................................................................................................................................ 32
Console Windows................................................................................................................................ 32
CHAPTER 5: TROUBLESHOOTING.................................................................................................. 34
INTRODUCTION........................................................................................................................................ 34
TOOLS IN CASE OF TROUBLE .................................................................................................................... 34
A good network analyzer: ethereal..................................................................................................... 34
VPN IPSEC TROUBLESHOOTING ............................................................................................................. 34
« PAYLOAD MALFORMED » error (wrong Phase 1 [SA])............................................................... 34
« INVALID COOKIE » error.............................................................................................................. 34
« no keystate » error........................................................................................................................... 35
« received remote ID other than expected » error.............................................................................. 35
« NO PROPOSAL CHOSEN » error.................................................................................................. 35
« INVALID ID INFORMATION » error ............................................................................................. 36
No response for phase 1 requests ....................................................................................................... 36
SEND, RECV and that is all!.............................................................................................................. 36
No response to phase 2 requests......................................................................................................... 37
I clicked on “Open tunnel”, but nothing happens.............................................................................. 37
The VPN tunnel is up but I can’t ping! ............................................................................................... 37
APPENDIX A: COMPATIBLE TABLE OF BILLION VPN ENABLED DEVICES AND BIGUARD
VPN CLIENT............................................................................................................................................ 38
APPENDIX B: PRODUCT SUPPORT AND CONTACT INFORMATION...................................... 39