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If experiencing this problem… Try this solution…
Intellifont
will not print:
Intellifont
format is Little/Big Endian
specific. The printer uses Big Endian. Refer
to your font supplier for information.
Light print on the right side
(facing the printer) of the
label:
•
The Printhead Leveling Cam may be
incorrectly adjusted; see Section 5.1.1.
•
The Platen Roller may be dirty or worn;
see Section 5.3.2.
Missing information in the
printed label:
•
Check the label format for character
placement outside the dimensions of the
label; all row/column values must allow
enough space for the height/length of the
characters and bar codes to be printed
within the format size.
•
The available memory may have been
exceeded by the memory requirement of
the label format. Try reducing the memory
allocated to either the internal module or
scaleable font caches; see System Settings
/ Memory Settings, Section 4.1.5.
• If using serial communications, ensure that
the interface cable meets the requirements
found in Section 3.0.1.
Missing print on left or right
side of the label:
Information may be formatted outside the
label dimensions. Check your software
program label size or check the values in the
menu for Print Control / Column Offset and
Print Control / Custom Adjustments /
Column Offset; see Section 4.1.3.