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6.1 Fault and Warning Messages
All printer functions are internally monitored. If a problem (Fault) or a potential
problem (Warning) is detected, the Error Indicator (see Section 4.0.4) will be
illuminated. A corresponding message will be displayed (if not within a branch
of the menu system or in Quick Test Mode). These messages, along with
possible solutions, are described below.
Fault Messages:
Fault Messages receive the highest display priority. If more than one fault is
detected the display will cycle between messages.
þ Note: To return to normal operation after the printer enters a fault condition,
the fault must be corrected and then the FEED key must be pressed to
clear the condition.
Printer Fault Messages
Displayed Message Description Possible Solution(s)
The printer has
detected a drop in
the 24-volt power
supply.
Try cycling the printer power
‘Off’ and ‘On’. If the fault
does not clear, call for
service.
The printer has
detected an analog
to digital circuit
converter failure.
Try cycling the printer power
‘Off’ and ‘On’. If the fault
does not clear, call for
service.
The printer has
detected a cutter
mechanism fault.
Try cycling the printer power
‘Off’ and ‘On’.
WARNING! Use extreme
care: Turn ‘Off’ the printer
and unplug the power cord
before examining the cutter
and cable.
Make sure the cutter option is
properly installed.
Carefully examine the cutter
for obstructions.