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6.1 Improving Print Quality
6
CF2002/CF3102 6-3
Troubleshooting Chapter 6
Black pages The imaging unit requires
replacement.
Contact your technical
representative.
Blank pages The imaging unit requires
replacement.
Contact your technical
representative.
Paper wrinkles during printing. The paper being used is not
compatible with the printer.
See “4.1 Paper Specifications”
for compatible types of paper.
p. 4-1
Paper is not loaded properly in
the tray.
See “4.5 Loading Paper”. p. 4-7
The fusing unit requires
replacement.
Contact your technical
representative.
The print image is not fixed and
easily smears.
The paper loaded in the tray is
damp.
Replace the old paper with
fresh dry paper.
The paper being used is not
compatible with the printer.
See “4.1 Paper Specifications”
for compatible types of paper.
page 4-1
The fusing unit requires
replacement.
Contact your technical
representative.
The printer takes too long to output
prints.
The printer was in Energy
Saver mode when the print
command was issued.
If you do not want to use this
mode, disable it.
See
“Engine Setup Items” on
page 3-12
.
The printer setting was for color
transparency (transparency
sheet) or thick paper printing.
Wait a few moments.
Symptom Cause Action