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Chapter 8
Advantages of Caller ID
For Business
All businesses profit from a quicker response to customer calls. Businesses that provide mail order
services, money-lending services or provide confidential information, can protect themselves from
false orders or acceptance of false identification.
At Home
Residential customers can protect themselves from unwanted calls.
How Does the Caller ID Work?
The Caller ID Appears on the Display When Your Telephone Rings
As your telephone rings, the display shows you the caller’s phone number or name. Once you pick
up the handset, the caller’s ID disappears. You will see up to the first 16 characters of the number
on the display.
Helpful Hints
■
If
OUT OF AREA
appears on the display, it means that the call came from outside your caller
ID service area or a public phone. *
■
If
PRIVATE CALL
appears on the display, it means the caller intentionally blocked the
transmission of his/her ID. *
■
If no caller ID was transmitted to your fax machine,
PICK UP PHONE
will remain on the
display.
* Depends on network Function.
The Caller ID is Stored in Your Machine’s Memory
The FAX/MFC can store a maximum of the last 30 incoming caller IDs in the memory, along with
the time and date of reception. The 31st call will cause the oldest ID to be erased.
The Caller ID information stored in the memory can be used for the following.
■
Printing the Caller ID List.
You can review calls you received by checking the Caller IDs in memory. This report will list
the Date, Time, Phone Number (Caller ID), and type of Call (Comment).
Viewing Caller ID List
Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in,
information about the first call is erased. You can scroll through Caller ID information to review
those calls made to your FAX/MFC.
1
Press
Menu/Set
,
2
,
0
,
3
.
2
Press or to select
DISPLAY #
and press
Menu/Set
.
If the name was not received, it will not be displayed.
3
Press or to scroll through the Caller ID memory to select the Caller ID you want to
view and press
Menu/Set
.
The next screen shows the caller’s telephone number and the date and time of the call.
4
Press or to return to the Caller ID listing —
OR
— Press
Stop/Exit
to exit.